good user experience

Commenting on one of my classmate Lisa’s blog on “ensuring a good user experience” We all know a poor experience with anyone can be fatal so…

A good experience is essential for a client/user  return. Happy client/user recommends your library to others, and people are much more likely to visit a place from somewhere that has been recommended by a friend. Happy clients/users are walking, talking billboards, which are a great way to drum up business!

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About Kay

I am currently doing my associates in Library and Information studies at Costaatt. I live in Trinidad and love it here!
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